About Us

CyberX Games
We will respond inquiries in English or Japanese within 1-2 business days.

Privacy Policy

"Privacy Policy" means that the application operated by CyberXGames (the "Company") and each service site (the "Service") will be subject to the End User License Agreement, it is applied when users use this service.

In addition, personal information acquired from users in the Service will be managed according to this privacy policy.

The privacy policy does not apply to personal information that companies and others who provide information and services through this Service obtain from each user. Also, it does not apply to people other than users of our Service.

Definition of Personal Information

Personal information means information (name, address, telephone number, email address, gender, date of birth etc.) that individuals can directly be identified thereby and information belonging to the individual (usage history, usage fee, hobby preference, Fields of interest etc.).

And, personal information acquired on this Service shall be kept secret at the level equivalent to our business confidential information.
In addition to this, we will treat similar information which can be personal information by combining it, even if it can not directly identify individuals by itself.

1. Collecting personal information

In using this Service, we are asking for the provision of personal information to users for inquiries.
All personal information collected by the Service will be administered and managed by our Company.
The personal information that we have deposited with the Service is stored in whole or in part by a management company such as a server that is outsourced from our Company.
In the case of our Company outsourcing, we disclose information only to the extent necessary for achieving the purpose, we strictly examine the handling of personal information about outsourcing service provider, and separately concluded a confidentiality agreement concerning personal information. We make a contract on above, we oblige the same handling as our company, so you can use with confidence.

2. Usage of the collected information

All information such as information to be declared when making inquiries to our Company in this Service, personal information gathered by us will be used only for the service provided by our Company.
Personal information deposited with the Service will not be sent and used in the database of the server of this Service or other services possessed by our Company.
In addition, we will never share or combine with other information such as personal information registered in our separately managed service, we keep with our Company.

The usage of the personal information is as follows and we will not use it for other purposes.
a. To respond to disputes, litigation, etc.
b. In order to provide after-sales service such as customer support.
We will discard collected personal information when it is deemed necessary rationally in light of the management of usual business by the Company.

3. Third-party offer

We will not disclose personal information to third parties unless an informant requested the service, answers, other correspondence, from our Company, all or part of our outsourcing service provider.
However, if there is a request from an organization authorized by a court, a police, a tax office, a consumer center, other laws or ordinances, etc., in accordance with this, we will be able to disclose information without your permission or prior notice.
In case of outsourcing services, we disclose information only within the scope necessay for achieving the objectives, strictly examine the handling of personal information about outsourcing service provider, contract with a confidentiality agreement concerning personal information separately and obliged similar handling as our Company.

4. Updating privacy policy

Unlike the terms of use of this Service, this privacy policy is not intended to obtain consent from users, but to disclose the handling of our Company on personal information and its attitude towards it.
We may improve or revise the contents of this privacy policy due to amendment of law, change of our business and request of users.
In this case, we will announce the revised contents beforehand to the user in an easily understandable form, change it to new contents within a certain grace period.

Inquiries for personal information handling of our company please contact us. (help@cyberx.games)


This policy was last modified on 10 July 2018.
If there is any inconsistency or ambiguity between the English version and the Japanese version, the Japanese version shall prevail.

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